Privacy Policy of Domgys

Domgys India Services Private Limited is dedicated to maintaining both a high standard of privacy and a high standard of data protection in all of its activities. The company must, however, balance its respect for the privacy interests of its customers—both its resellers and its end-users—and employees with its public responsibilities as a service provider. This is particularly true with respect to domain registration obligations as a Domain name Offering where the company may be required to present registrant or other contact information in the applicable Whois directory.


Domgys’ privacy policy applies to personal information about identifiable Domgys customers that is collected, used, or disclosed by Domgys. It also applies to the management of personal information in any form whether oral, electronic, or written. The policy does not include a person or company’s name, title, business address, telephone number, or any other information that is required by a registry to be published in a Whois directory; a person or company’s name, title, business address, telephone number, or any other information that is requested by the person to be published in a Whois directory; or a person or company’s name, title, business address, telephone number, or any other information that is conveyed to law enforcement or to a third party on the basis of legal and legitimate purpose.

General Application

The policy will apply to and protect all personal information collected, used, or disclosed by Domgys, except information that is aggregated in such a manner that it cannot be connected to a person and/or information which is published in a Whois directory. Personal information which may fall under the policy may include, but is not limited to

  • Usernames and passwords
  • Technical support records
  • Credit history/performance information
  • How much is spent on Domgys’ services and that of its competitors
  • Industry or business data
  • Credit card information
  • Date and location of birth
  • Citizenship data
  • National or local identification number
  • Taxation data
  • Language preferences
  • Internet protocol address and time stamps
  • Payment and banking information
  • Special needs
  • This information is based on the data elements requested by registries and may include data points that are not relevant to your specific case. Personal information may be collected when:

  • A person makes any inquiries by telephone, agrees to a contract, registers a domain name, or provides any information by email or through the Internet inquires about their services, receives technical support, registers an account online, makes additional orders for services, or when they make a complaint; and/or
  • A person visits a Domgys owned, hosted, and/or controlled website including, but not limited to:,,, or (the “Websites”).

    However, the policy does not impose any limits on the collection, use, or disclosure of the following information:

  • a person’s name, address, telephone number, fax number, and email address, when listed in a Whois directory;
  • business data, including an employee’s name, title, address, telephone number, fax number, and email address; or
  • Information that is publicly available

    Third Party Services

    In order to provide the highest level of service to our customers, employees, and to end-users, it is sometimes necessary for Domgys to use third party services. As Domgys currently is a reseller of opensrs and godaddy for some or the services, all the customers those sign up with us are also agreed to their policies and services.

    Here is a list of the third party services that Domgys uses:

  • American Express
  • Bluesnap
  • DENIC Data Escrow Services
  • Iron Mountain Data Escrow Services
  • Kibana
  • Looker
  • Mailchimp
  • Pentaho
  • Paypal
  • Sage (Intacct)
  • Stripe
  • ZenDesk
  • Zoho

    We only share personal information when necessary to provide the service and we make sure that the third parties we work with are responsible stewards of that information.

    Guidelines for Internet/Website Users

    There are additional guidelines that apply to persons who use the Websites and portals. In addition to the principles outlined above, Domgys may permit third parties to offer users subscription and/or registration-based services through the Websites. In such circumstances, Domgys cannot be responsible for the content of any third-party offerings or any actions or policies of such third parties. Domgys also reminds users that voluntarily-disclosed information online in discussion areas or other public areas of the Websites can be collected and used by third parties and may result in unsolicited messages from third parties. Unfortunately, such activities are beyond the control of Domgys.
    In some cases, users’ non-personal information and data may be automatically collected through the standard operation of Domgys’ Internet servers or through the use of “cookies”. “Cookies” are small text files that are used by websites to: (a) recognize repeat users; (b) track usage behavior; and (c) compile aggregate data that will permit content improvements and targeted advertising. Domgys cannot control or prevent the use of cookies or any information obtained through such cookies by advertisers or third parties. If you do not want information collected through the use of cookies, most browsers permit you to disable the cookie feature. However, cookies may be required for the use of certain features on the Websites.
    Any submissions made to discussion areas or other public areas on the Websites are done with a user’s understanding that they are accessible to third parties. If comments are not intended for third parties, you are advised not to make any submissions.